The Shop Logs

This is a customer service retail shop in which you will visit…..service station/convenience store, observe the overall cleanliness and customer service, make a small purchase, and then complete an online evaluation …. You are also REQUIRED to make a gas purchase, and a small merchandise purchase within the store. You will be reimbursed up to $2 (total) for both purchases after you have provided us with a receipt. You will then objectively complete an online evaluation form ….
As you arrive at your assigned …location, you must circle the lot to observe the signage, driveway/ parking areas, and landscaping. Look for potholes, trash/litter, and safety issues . As you circle the lot/islands, pick a specific gas pump/dispenser to observe (preferably one that is especially dirty). Pull up to the pump and get out of your vehicle to wash your windshield (preferred) or to throw away some trash. You should also put gas in your vehicle at this time so that you can pay for it inside (when you make your in-store purchase). Pay particular attention to the island and curbs, the pumps and nozzles, customer supplies, and the trash receptacles at the island. Focus specifically on this island and pump - use this opportunity to create a sort of “snapshot” of the island, dispenser, etc. It is extremely important for you to be discreet as you observe your surroundings - you must not give away your identity as a Mystery Shopper!It is REQUIRED that you supply the name of the associate/salesperson who assisted you during your shop. If you can not provide a name you MUST provide a description. Without a name or a description you WILL NOT be paid for your shop. You MUST obtain a receipt. If one is not provided, you MUST ask for one. We WILL NOT reimburse you for your purchase without a receipt and your report WILL NOT be accepted without a purchase being made. You MUST complete your shop during the assigned location’s hours of operation.
Please note that normal hours of operation are from 6 AM to 10 PM, but hours will vary from location to location. Remember: When you drive into the shop location, first circle the entire facility before pulling up to a pump, so that you may observe the forecourt of the entire facility without being noticed.
You are required to submit two photos taken during your visit; one photo of the restroom and one photo of a …pump. You should take at least two pictures of each subject so that you may select the best photo to send to us. Poor quality photos will NOT be accepted. In order to maintain your anonymity, you must conduct the entire evaluation prior to taking exterior photos - you should photograph the … pump as the very last step of your shop. You will need to take your camera into the store so that you may photograph the restroom. Make sure that you have a place to hide the camera on your person so that you are not seen taking it into the store and/or the restroom. Also make sure that you DO NOT include any customers or employees in your photos without their written permission.

Contestants please remember not to take employees into the restroom with you - it would be a dead giveaway when they see you take the camera out & take a picture.
Contestants: Please name the price of the FEE and the Reimbursement as soon as you pick yourself up off the floor!