How Much do Shoppers Know?
How much do the Mystery Shopping companies have to gain keeping us separated from the inner workings of the Mystery Shopping companies or do we already know everything about the working (financial & otherwise) of the Mystery Shopping companies?
Probably the truth lies somewhere in the middle as with most things in life.
So, what would Mystery Shopping companies keep from us? The actual amount businesses pay per shop is the first thing that comes to mind. The largest potential for profit comes in the last mile, getting the shop completed. Companies benefit from the essential underbidding that shoppers provide by snatching up the first offer that MS companies put out there for shops.
Can you imagine buying jewelry or a car and just accepting the first offer that the seller gives you? Shoppers that can wait live the gamble of waiting for the eventual bonus versus the shop potentially being snatched up by an underbidder; this almost always works out in the favor of the patient mystery shopper, waiting for the bonus. The underbidders eventually lose enough money that they quit the business. If it isn’t worth taking to you , but it is to the under bidder, let them deal with it and do not even miss the shop!
We understand the driving principles of our economic system; so it must be true that Mystery Shopping Companies try to get mystery shoppers to complete shops for the least amount of money possible. Shoppers try to get shops for the highest ratio of dollar to work ratio possible. What is unforgivable on either side?
Does one side have more information than the other? That might seem unfair. Shoppers need to set the price they will be happy with for shop completion, since the may never know the actual amount set aside for shop completion.
Do all participants know the rules? If not, some may be taken advantage of. Accept that newbies do not yet view shops through the formula for profit/loss. If a newbie takes the shop accept it as the cost of another shopper’s education.
Are both sides held to the same set of standards? If not, it is unfair. Until Mystery Shopping companies are held to standards by an independent association/union for the MS Industry realize one side will always have the advantage, the companies, not the Indy Contractors.






